LeafConnect Guarantee

Your satisfaction is our promise

We stand behind the quality of our clones. If a plant doesn't take root within 20 days of delivery, we replace it free of charge.

20-Day Growth Guarantee

We know that shipping live plants is a special challenge. That's why we offer our 20-day growth guarantee: If a clone doesn't take root within 20 days of delivery despite proper care, we'll send you a free replacement. Because your success in the grow room matters to us.

Requirements

A photo of the affected plant is required
The claim must be made within 20 days of delivery
Proper care must have been followed (see our care guide)

How It Works

Take a Photo

Take a photo of the affected plant that clearly shows its condition.

Fill Out the Form

Fill out the contact form below and attach the photo or describe your concern.

Review

Our team will review your case and get back to you within 24–48 hours.

Receive Replacement

Once confirmed, we'll send you a free replacement with the next shipment.

Report a Guarantee Case

Describe your concern and attach a photo if possible. We'll take care of it as soon as possible.