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Frequently Asked Questions

Here you will find answers to the most common questions about our products, orders, and shipping.

LeafConnect is an online shop offering legal clones and seeds. We deliver high-quality plant cuttings directly to your home – fast, secure, and discreet. LeafConnect GmbH is a young company that launched in 2024 with a clear mission: to finally bring cannabis into the mainstream – responsibly, modernly, and transparently. We are three founders – two from Munich, one from Paris – and we started with a software solution for Cannabis Social Clubs that supports clubs with management, organization, and compliance. Since December 2024, we also have our online shop where you can get high-quality, legal clones and accessories – conveniently, securely, and discreetly delivered. Quality is our top priority. That's why we work with one of the largest clone producers in Europe. Our clones are legally shipped from Austria, and we are the official processing partner in Germany for GoG GmbH from Lustenau, Austria (formerly TB Farming GmbH).
At LeafConnect, we exclusively sell clones that do not constitute marketable cannabis – as they are purely propagation material without targeted psychoactive substance content. To ensure maximum legal certainty, our clones are shipped from Austria. There, the highest court has ruled that trading clones is permissible as long as there is no intent to produce narcotics.
Our clones come from one of the largest operations in Europe, GoG GmbH (formerly TB Farming GmbH), with production facilities in Austria and Switzerland. To ensure maximum transparency, we have filmed a video that shows you exactly where our clones come from – from the mother plant house to shipping preparation.
Yes, we regularly test for Hop Latent Viroid (HpLVd) and maintain high hygiene standards to prevent diseases. Equally important is the consistent disinfection of scissors and gloves to ensure the health and quality of our plants.
If you're just getting started with clones and want stable, easy-to-care-for plants, varieties with robust genetics are the best choice. Two top recommendations from our shop are: Critical Kush – This strain impresses with well-rooting genetics, consistent height, and medium flowering time. Ideal for beginners. Purple Punch – A true classic with a sweet aroma yet uncomplicated to handle. Both varieties have in common: Indica-dominant genetics, proven genes, and good yields – making them ideal if you want to start without stress.
Please note that clones are living organisms. Give the clones 2–3 hours to acclimatize at first. Open the packaging only halfway so they can slowly adjust to the environment. After that, they should be planted as soon as possible. Make sure the clones have enough light and are not too cold. Avoid cold drafts and ensure the clones have sufficient humidity. Right after planting, we recommend placing a disposable cup over the newly planted clone for the first 24–48 hours. This keeps the humidity high and helps the clone acclimatize. We recommend washing and disinfecting your hands before handling the plants. Also important: Please take a photo of the unopened packaging. This helps us determine the original condition in case you have any complaints.
Products are shipped from Austria after payment is received. Our processing partner relies on decades of experience in shipping clones. These living organisms are treated with the utmost care. Shipping is done in specially developed containers that maintain temperature well. Important: Clones have an average delivery time of two days. Since plants should not spend the weekend in a postal warehouse, clones are only shipped from Monday to Wednesday. All clone orders received after that will be shipped the following Monday. For larger quantities (from 84 clones): Shipping by courier upon arrangement.
Depending on the region, delivery usually takes between 1 and 3 business days. Note: We only ship clones from Monday to Wednesday to avoid them sitting in the postal system over the weekend. You will receive a tracking number by email as soon as your package is on its way.
Yes, all orders with a total value of €80 or more qualify for free shipping. This applies exclusively to our shop products. B2B offers (see Bulk Discounts / B2B) are excluded from this.
We currently offer the following payment methods: Prepayment (conveniently payable via QR code) and Credit Card (VISA, MasterCard, Apple Pay, Google Pay).
Yes. We offer wholesale customers in the B2B sector (retailers or Cannabis Social Clubs) attractive bulk discounts. Simply reach out to us via our contact form and we will promptly prepare a suitable offer for you. Our bulk discounts start from a quantity of 84 clones or 50 seeds. Feel free to contact us!
We maintain very high quality standards. Of course, in rare cases, something can still go wrong. When the package arrives, please take a photo of the unopened packaging. Complaints cannot be accepted for opened packages. This helps us determine the condition at the time of delivery. Then contact us via the contact form or contact@leafconnect.de with the photo. You will receive a replacement immediately.
For online purchases, there is generally a 14-day return policy. However, our clones are excluded from this as they are living plants and would not survive return shipping. We ask for your understanding. However, if something went wrong during transport, please feel free to send us an email via our contact form. Due to our high production capacity, we can almost always send replacement clones. Together, we will find a solution!
Yes. Simply click on CBD in the menu at the top and you will find a selection of high-quality CBD clones.

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